A good chunk of our Mail Forwarding clients is based outside of the U.S. This service gives them the opportunity to shop online from retail sites that they did not previously have access to either due to shipping restrictions or expensive shipping options. Many U.S. sites offer shoppers competitive pricing, better products and more variety. Our overseas customers love the fact that they can now take advantage of a whole host of sites that allow them better retail access while saving them a ton.
While placing their order, our customers use the address we provided them, and the order gets shipped and delivered to our location. We will receive the order on our customer’s behalf and then forward it as directed. This bypasses any international shipping restriction as your order will be shipped to a U.S. address. Moreover, we offer the best international shipping rates: saving you a ton while offering you more freedom.
We invite our customers to compare our services with any of our competitors to see how our pricing and services range are different on so many levels. You will find out that we offer much wider variety of options and our rates are second to none.
To make this service even more attractive, we allow you to share your address with friends and family. Please keep in mind that all shipping regulations and local/state or federal laws should always be followed. If you want to share your account with other individuals, you should understand, you’re financially responsible for their usage. Make adjustment to your subscription accordingly to ensure uninterrupted service.
Businesses like the convenience we offer because the service acts as a mail clerk, processing all incoming correspondence and packages for a fraction of the cost unlike what would be needed to hire someone in-house.
In order to utilize mail forwarding service, by law, you are required to complete a USPS 1583 form. This form essentially allows us to serve as your registered mail agent and handle your mail on your behalf. Here is a link to the form. A copy of USPS form 1583 can also be obtained from a local USPS post office.
Note about payment options: Payment methods (bank account, credit card, PayPal, etc.) must match the name of the Transdail account holder. Third party payments are not accepted.
Here’s how the overall process works:
Our team member receives the package and enters it into our system. Customers receive real-time notifications as the package progresses through different stages. All packages are inspected for any obvious damage. If damaged packages are identified, the customer is notified of the issue and we await further instruction.
Customers can set up Advanced Protocols that will leave preset instructions for our agents regarding how packages should be handled and where they should be forwarded if a given set of scenarios are met. If APs have not been set, then the agent will wait for further instructions from the customer for that particular order. Advanced Protocols are highly recommended as they save time and streamline both our operation and yours.
Shipping preferences can be set at any time and changed as many times as needed. We can also hold packages for you and consolidate multiple shipments into one to increase your savings even more.
Before we forward a package, we carefully inspect the outer package and provide you with photographs. You can check these pictures from your online portal and be on the know of your order progress.
Custom, excise, and duty fees are customer’s responsibility. Also, you’re responsible for filling out any custom declaration form needed in the receiving country. We cannot fill out these forms on your behalf. However, we are available to assist on this matter if you have any questions about the form and will certainly help in any way we can.
My company was in need of a company that could cover a wide range of logistics requirements, starting from mail forwarding and quality control and up to regular package shipping and receiving. After working with different companies that didn't manage to understand and meet my needs, I was reluctant in pursuing another collaboration. However, after hearing only good things about Transdail, I gave them a chance, and I'm extremely glad I did. I've never had a worry regarding demands in this department ever since.
Finding custom shipping options for my enterprise seemed to be a hassle until I managed to discover Transdail. Because my needs were extremely specific, I wanted a long-term collaboration with a company that could personalize their shipping solution to fit my situation perfectly and Transdail was able to deliver that. What impressed me most about this company was the forward-thinking nature of their services, as well as the advanced technology used in the shipping processes.
When we had to get the goods delivered properly, we turned to Transdail. The logistics operator took care of all the behind-the-scene tasks, helping us in our time of need. Logistics was never our core competency. We're better on the sales and marketing side. It's a good thing that Transdail is there to ensure that the products arrive on time. I sincerely recommend them to anyone who is desperate to find a logistics solution.
We have resources available, but we thought that Transdail will do a better job. Transdail has an excellent position in the supply chain, not to mention that they have experience in logistics and supply chain management. I would like to take advantage of this opportunity to thank Transdail for the excellent job they've done. You guys really contributed to our company's growth.
We've had the pleasure to work with Transdail for several years now. We weren't willing to invest in our own logistics solutions, so we started working with the 3PL provider. Needless to say, it was the best decision that our company could have made. Transdail disposes of the necessary warehouse network and resources to oversee stock control. Using 3PL really makes the difference. We hope that our collaboration won't end here. Transdail has been an excellent partner.
We chose Transdail because we wanted to work with an organization that had the same values as we did. We were happy to discover that the shipping business took great care in meeting our demands. Now, we're able to make costs savings that directly impact the customers. for this reason alone, we will continue to rely on Transdail. Supply chain logistics may be complicated but, somehow, they manage to pull it off.
Thank you Transdail for going out of your way to fulfill our shipping needs. You've done a fantastic job handling the shipments. No delays, much less mistakes. Transdail is without any doubt one of the best logistics operators we've worked with. I would strongly recommend them to any business that is looking forward to achieving excellency. The folks over there at Transdail are great.
Since I have opened my business I have been cooperating with many shipping companies, but my products always arrived late or even broken and that would cause me problems with my clients which made me lose a lot of money. But after I started shipping my products with Transdail shipping service my clients have been always getting their orders in time without any damage. I strongly recommend using this company’s services.
I was planning to open my company, but I was terrified about the process of buying a place for the office. Finding it and especially negotiating the price with the seller was my biggest concern because I do not have that much knowledge about this branch. But after a friend had recommended me Transdail things got a lot easier. A consultor assisted me with the entire process while giving me crucial advices that helped me finish the whole operation just in time for the big opening. I am really happy with the services Transdail offers because they surely value the word "professionalism".
Using Transdail for delivering my products since I'd started shopping online was the best decision I could ever make. Not only that the order came in time, but I was also sure that all my products are in perfect shape, with no damage or anything missing. The quality control service that Transdail has made sure that everything is all right and I would not get anything that was not according to what I have ordered. I will surely use this company from now on anytime I want to order something more.
Best customers service! Unexpected things can always appear, but finding a solution really fast is what you have to do. The customer service at Transdail is amazing at listening to your situation and providing you with the best solutions. If I had to describe the team working there I would say it is very helpful, understanding and very polite. Anytime I encounter something that might need more information or guidance, I do not hesitate to get in touch with them.
Building a new house means buying a lot of new furniture that I ordered online because it was cheaper, but since there were so many products the shipping costs were way too big for me. So while I was looking for solutions, I'd found Transdail company and contact the, they helped me negotiating the freight pricing rates and this way I could afford paying for the shipment. Transdail is very focused in fulfilling the needs of their customers and I am really grateful that I have found them.
I was in need of immediate order fulfillment for my small business that just had started to expand. Upon research, I stumbled upon numerous logistics company, but all of them seemed to not been using the type of technology I was seeking, and their prices were far from my financial reach. Through an acquaintance I discovered Transdail. This company has covered all my demands in terms of order fulfillment and has helped me develop my company through their constant support. Their logistics services have never failed to meet my needs so they remain a reliable collaborator for me and my enterprise.
My family and I live in different countries, and once a month, I enjoy sending them packages with different types of goods. Because the items I’m shipping are usually pretty valuable, I was extremely strict when searching for a carrier. After reading more reviews I decided to resort to Transdail's logistics services, and I think I made the best choice possible. This company has never lost nor damaged any of my packages, and they always manage to arrive on time to my dear ones. I truly recommend Transdail to anyone with shipping requirements.
I'm an art collector and recently I started pursuing my passion as a business. Buying and sending art pieces have helped me make a profit, but when I have to send a valuable package internationally, I have to make sure I work only with the most reliable carriers on the market. I tried Transdail's service a while back and I was impressed with their level of reliability, attention to detail, and rapidity. I haven't had a complaint once, and I trust Transdail to always provide me with unbeatable logistics solutions.