Customizable Plans

Customizable
Plans

Transdail has several plans to choose from. Both individuals and businesses can avail these plans. If you do not see a plan that meets all your needs, simply call us and we will help you create a custom plan that checks all the boxes for you. We want to make sure you get the most out of your subscription when you partner with Transdail.

As mentioned earlier, your package will be photographed, and the pictures will be uploaded to your online portal, so you can be aware of any updates as they happen. If you have Advanced Protocols in place, our agents will follow the protocols. If you don’t, our agents will await further instructions from you before processing your package.

The provided address is yours to use in any way you see fit. You can use it for simply accepting a mail correspondence and packages that are sent to you or your business or make them forwarded to another address. You are free to dedicate to one or the other option. Or even choose both!

The package will be quickly processed for reshipping and is typically on its way to you within 48 hours provided you have instructed us on how to process ahead of time.

ONLINE ACCESS

Access to your online portal is available 24 hours a day, 7 days a week. All you need is an Internet enabled device and you can login into your account to pay invoices, upgrade subscription, or change your preferences and advanced protocols.

SECURE ONLINE SCANNING

We never open customer mails or packages without explicit instruction. Photographs are taken of the outer package or envelope and that is all. However, customers may request us to inspect content of the package and only when such requests are made, we will open a package and report any findings with pictures of content inside the package.

If we need to open a package, we take care of that process in a designated section within our facility with restricted access of authorized personnel only to protect client privacy. Photographs or scans are taken as fast and as efficiently as possible, then all items are returned and secured in their original packaging, awaiting customer instructions.

Additional information about our privacy and security measures can be found here.

RECYCLING AND SHREDDING

Unfortunately, we cannot help but produce considerable amount of waste by the very nature of our operations. Paperwork and packing materials are utilized daily and in quite large quantities. However, as a responsible business entity, we are concerned about our environmental impact. To address the waste issue, we participate in several recycling programs and continually monitor our operations to identify opportunities where we can make corresponding adjustments to our daily processes to eliminate and/or reduce waste.

MORE INFORMATION

If you have any questions regarding our business practice or policies, please contact us.

My company was in need of a company that could cover a wide range of logistics requirements, starting from mail forwarding and quality control and up to regular package shipping and receiving. After working with different companies that didn't manage to understand and meet my needs, I was reluctant in pursuing another collaboration. However, after hearing only good things about Transdail, I gave them a chance, and I'm extremely glad I did. I've never had a worry regarding demands in this department ever since.

Mary D. Nelson

Finding custom shipping options for my enterprise seemed to be a hassle until I managed to discover Transdail. Because my needs were extremely specific, I wanted a long-term collaboration with a company that could personalize their shipping solution to fit my situation perfectly and Transdail was able to deliver that. What impressed me most about this company was the forward-thinking nature of their services, as well as the advanced technology used in the shipping processes.

Lara P. Smith

When we had to get the goods delivered properly, we turned to Transdail. The logistics operator took care of all the behind-the-scene tasks, helping us in our time of need. Logistics was never our core competency. We're better on the sales and marketing side. It's a good thing that Transdail is there to ensure that the products arrive on time. I sincerely recommend them to anyone who is desperate to find a logistics solution.

Donald J. Connell

We have resources available, but we thought that Transdail will do a better job. Transdail has an excellent position in the supply chain, not to mention that they have experience in logistics and supply chain management. I would like to take advantage of this opportunity to thank Transdail for the excellent job they've done. You guys really contributed to our company's growth.

Pedro Alves Costa

We've had the pleasure to work with Transdail for several years now. We weren't willing to invest in our own logistics solutions, so we started working with the 3PL provider. Needless to say, it was the best decision that our company could have made. Transdail disposes of the necessary warehouse network and resources to oversee stock control. Using 3PL really makes the difference. We hope that our collaboration won't end here. Transdail has been an excellent partner.

Luan Rocha Martins

We chose Transdail because we wanted to work with an organization that had the same values as we did. We were happy to discover that the shipping business took great care in meeting our demands. Now, we're able to make costs savings that directly impact the customers. for this reason alone, we will continue to rely on Transdail. Supply chain logistics may be complicated but, somehow, they manage to pull it off.

Flora Bocharova

Thank you Transdail for going out of your way to fulfill our shipping needs. You've done a fantastic job handling the shipments. No delays, much less mistakes. Transdail is without any doubt one of the best logistics operators we've worked with. I would strongly recommend them to any business that is looking forward to achieving excellency. The folks over there at Transdail are great.

Otman Luimes

Since I have opened my business I have been cooperating with many shipping companies, but my products always arrived late or even broken and that would cause me problems with my clients which made me lose a lot of money. But after I started shipping my products with Transdail shipping service my clients have been always getting their orders in time without any damage. I strongly recommend using this company’s services.

Amadou Lebens

I was planning to open my company, but I was terrified about the process of buying a place for the office. Finding it and especially negotiating the price with the seller was my biggest concern because I do not have that much knowledge about this branch. But after a friend had recommended me Transdail things got a lot easier. A consultor assisted me with the entire process while giving me crucial advices that helped me finish the whole operation just in time for the big opening. I am really happy with the services Transdail offers because they surely value the word "professionalism".

Kardelen Zoontjens

Using Transdail for delivering my products since I'd started shopping online was the best decision I could ever make. Not only that the order came in time, but I was also sure that all my products are in perfect shape, with no damage or anything missing. The quality control service that Transdail has made sure that everything is all right and I would not get anything that was not according to what I have ordered. I will surely use this company from now on anytime I want to order something more.

Zoubeir Parlevliet

Best customers service! Unexpected things can always appear, but finding a solution really fast is what you have to do. The customer service at Transdail is amazing at listening to your situation and providing you with the best solutions. If I had to describe the team working there I would say it is very helpful, understanding and very polite. Anytime I encounter something that might need more information or guidance, I do not hesitate to get in touch with them.

Athanasius Bezrukov

Building a new house means buying a lot of new furniture that I ordered online because it was cheaper, but since there were so many products the shipping costs were way too big for me. So while I was looking for solutions, I'd found Transdail company and contact the, they helped me negotiating the freight pricing rates and this way I could afford paying for the shipment. Transdail is very focused in fulfilling the needs of their customers and I am really grateful that I have found them.

Nadya van Merrienboer

I was in need of immediate order fulfillment for my small business that just had started to expand. Upon research, I stumbled upon numerous logistics company, but all of them seemed to not been using the type of technology I was seeking, and their prices were far from my financial reach. Through an acquaintance I discovered Transdail. This company has covered all my demands in terms of order fulfillment and has helped me develop my company through their constant support. Their logistics services have never failed to meet my needs so they remain a reliable collaborator for me and my enterprise.

Ganesh Rutjes

My family and I live in different countries, and once a month, I enjoy sending them packages with different types of goods. Because the items I’m shipping are usually pretty valuable, I was extremely strict when searching for a carrier. After reading more reviews I decided to resort to Transdail's logistics services, and I think I made the best choice possible. This company has never lost nor damaged any of my packages, and they always manage to arrive on time to my dear ones. I truly recommend Transdail to anyone with shipping requirements.

Henderika Geven

I'm an art collector and recently I started pursuing my passion as a business. Buying and sending art pieces have helped me make a profit, but when I have to send a valuable package internationally, I have to make sure I work only with the most reliable carriers on the market. I tried Transdail's service a while back and I was impressed with their level of reliability, attention to detail, and rapidity. I haven't had a complaint once, and I trust Transdail to always provide me with unbeatable logistics solutions.

Cristina Kovalyova

You may have heard us mention our customer service and support staff few times by now. This goes to say how serious and proud we are of the service we provide to our customers and the dedication we portray through each interaction. These individuals are highly trained, and we select them for their inherent desire to please all our customers. Your satisfaction is our top priority. Every customer is treated with the same degree of attention regardless of their business volume. We treat our customers the same way we’d like ourselves to be treated – with respect, compassion and problem-solving attitude that’s second to none.

Business Hours:

Monday through Friday 9:00 AM to 5:00 PM (Pacific Standard Time)

Feel free to contact us for additional information on any of our services or plans.

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